Research, Communication, and Information Technology

The Research, Communication and Information Technology (RECOMMIT) supports all the offices of OVCSA and assists in the preparation of research proposals, communication materials, and the development of OSAM System. The unit also creates, manages, and administers the Information Communication Technology resources of OVCSA; and provide centralized technical assitance to all UPLB studnets availing OVCSA services.

OUR VISION
To oversee all the offices and units of OVCSA utilizing modern information and communication technology or ICT resources through creation and utilization of innovative automated systems that maximize time, effort, and resources

OUR MANDATE
RECOMMIT serves as the support system of OVCSA offices by: (1) designing, developing, and maintaining OVCSA systems that are unique to UPLB and are not covered by e-UP; (2) adjusting existing systems for proper communication and coordination of e-UP and OSAM System; (3) progressively formulating policies, strategies, plans, and procedures for the efficient functioning of the OSAM System; (4) setting up, maintaining, updating, and upgrading ICT resources of OVCSA; (5) effectively disseminating information through ICT resources and official communication channels of OVCSA to students and staff; (6) sustaining and upgrading systems and procedures of OVCSA to ensure updated systems that match industry standards; and lastly, (7) by conducting IT training to students and staff as needed.


OUR STAFF
ANACLETO, MYLAH RYSTIE, U
Project Development Associate

LUMBA, ANGEL JUNICE P
Junior Office Assistant

MIRANDA, MARCELINA, C
Coordinator

MULIMBAYAN, LEAN KARLOS
Junior Office Assistant

SANDOVAL, ADRIAN ALOQUIN
Junior ICT Associate

TAN, KARL MARIO, M.
Junior ICT Associate

VILLADOR, MARVIN JERALD F.
Junior ICT Associate


  • Centralized Helpdesk

    Students no longer have to visit the office to inquire about OVCSA programs and services. The centralized helpdesk allows students to send their inquiries through SMS, Facebook chat, and email, which OSA staff members can access, making the inquiry process more convenient for students and the documentation of questions easier for staff members.

  • Automated Organization Registration

    Student organizations no longer submit a 30-page recognition form because of the organization registration system. Their application forms are uploaded instead to the OVCSA Management System, which has significantly reduced paper usage. The system also checks the forms automatically, reducing the manpower needed.

  • Automated Loan Processing

    Students can easily accomplish their loan application forms using the OSAM System, which facilitates computing and encoding of data in the application form. This has significantly reduced errors and has eliminated the need for data encoders.

  • Automated Student Assistantship (SA) Salary Processing

    RECOMMIT assists the Student Assistantship Program of the Office of Scholarships and Grants (OSG) in developing and maintaing an online, automated and efficient SA Salary processing system.

  • SMS Broadcast Services

    RECOMMIT also facilitates information dissemination related to OVCSA services via SMS to concerned students.

Demo Meeting for the use of the University Online Clearance System
20 August 2021 | Rogelio P. Panuelos, Jr. and Marcelina C. Miranda

A virtual demonstration meeting for the use of the University Online Clearance System was led by Vice Chancellor for Student Affairs Dr. Janette H. Malata-Silva and Research, Communication, and Information Technology IT Development Team Head Prof. Mylah U. Anacleto. The activity was attended by Vice Chancellor for Academic Affairs Dr. Jean O. Loyola, College Secretaries, Unit Directors/Heads and Unit Representatives.

The meeting aimed to demonstrate the University Online Clearance System developed by OVCSA's RECOMMIT, to discuss the roles of unit representatives, and to know more about the objectives and flow of user acceptance testing.

The schedule of the first phase of the user acceptance testing is set tentatively on August 24-31, 2021 before its deployment for the use of the students.

PUBLISHED PAPERS
  • Application of Information Technology in Facilitating the Delivery of Student Services of the UPLB Office of Student Affairs arrow_drop_down
    Researchers: Juan Miguel Carlos V. Abriol-Santos, Katrina Joy M. Abriol-Santos, Charlotte H. Hagosojos, Marcelina C. Miranda, Nina M. Cadiz

    This paper reports the improvement on the student service delivery of the University of the Philippines Los Baños - Office of Student Affairs (UPLB OSA) from 2012-2017 through the use of information technology (IT). UPLB-OSA is the lead service institution for students that aims to provide globally competitive programs and services that empower students in meeting their psychosocial, emotional, financial, and academic needs. Since 2012, OSA has been incorporating information and communication technology in the delivery of its services. These initiatives aim to address the challenges experienced by the office due to low resources, limited number of staff members, and increasing client population. The Office of Student Affairs Management (OSAM) System started as a system that automates the student organization process. From there, the OSAM System grew to automate other OSA services. The systems developed by OSA significantly reduced the time it takes to serve the students by as much as 70%, saving thousands of man hours yearly. OSA develops its own systems and makes use of already available and low-cost equipment for its queuing system, application processing system, and QR code scanners, among others. Through OSA's Centralized Help Desk, students can send their inquiries by sending a text message, Facebook chat message, an email message, or a Twitter direct message or tweet. OSA designs its systems to reduce paper usage as it strives to be a paperless office. As of 2016, OSA has already saved over 100,000 sheets of paper since 2012 representing an 80% reduction. All of these helped OSA efficiently serve more than 15,000 clients with the least possible cost. Through the use of information and communication technology and other innovative practices, OSA has streamlined various processes and shortened steps to its various services.